How to Fix HP TouchPad Not Working Problem?

Sometimes your touchpad/mousepad stops working all of a sudden. This could be frustrating, especially when you don’t know where it has gone wrong.

Don’t panic, we are here to help you out. In this article, you will know what might be the reasons behind HP touchpad not working and also different methods to fix it.

What Is A Touchpad?

A touchpad is also known as mousepad which is an input device for laptops. It contains different touch-sensitive areas and is an alternative for the mouse. It works by sensing the user’s finger movements and downward pressure.

What Are The Reasons Behind Touchpad Not Working?

There might be different reasons for your touchpad to stop working on your HP laptop. Some of them are listed below.

  • If you are using corrupted or incompatible drivers.
  • Touchpad might be disabled with a physical key without your knowledge.
  • If there is an incorrect configuration.
  • When there is a third party conflict with your touchpad.
  • When you have some corrupted system files. etc.

How Fix HP Touchpad If It Is Not Working?

You can make your touchpad in your HP laptop work again by using the following methods. They are

  1. Reinstall mouse driver.
  2. Use the function keys.
  3. Check the dot at the upper left corner
  4. Perform clean-boot.
  5. Use the BIOS configuration.
  6. Enable touchpad from mouse properties.
  7. Enable touchpad from settings.
  8. Update the touchpad driver.
  9. Troubleshoot the hardware issues.
  10. Contact HP support.

Let’s get started…

1. Reinstall Mouse Driver

We can make the touchpad work again by reinstalling the mouse driver in your device. Below is the step-by-step procedure to reinstall the mouse driver.

Step 1: Click on Windows key and button R simultaneously. Now type Control and hit enter.

Step 2: A Control panel will be opened. Open Device Manager window and then click on Mice and other pointing devices. Uninstall the touchpad device by right-clicking on it.

Step 3: To save changes, reboot your HP laptop.

Step 4: The device will automatically install the touchpad device when it gets rebooted. Check if the touchpad not working is fixed.

2. Use The Function Keys

Sometimes your touchpad can stop working when you disable it with a physical key without your acknowledgement. It is always the best idea to check if that is the case. For an HP laptop, you need to press F3 and fn keys together. It can be different for different laptops. After pressing the combination keys, check whether the touchpad is working or not.

3. Check the dot at the upper left corner

You can a dot on the upper left corner of the HP touchpad. double-tap it to enable the disabled touchpad in the HP laptop.

4. Perform Clean-Boot

There can be a third party conflict with your touchpad which may result in touchpad not working issue. If that is the case, you need to perform a clean boot for your HP laptop.  Follow the on-screen instructions to perform a clean boot.

5. Use BIOS Configuration

Sometimes HP touchpad will stop working when your touchpad is disabled from the BIOS. So, in order to make the touchpad work, you need to enable the touchpad from BIOS. For that, you need to boot your system first and then you need to press F2 or F8 or Del button when the Boot screen pops up.

6. Enable Touchpad From Mouse Properties

You can also make your HP touchpad work by enabling it from mouse properties. This can be done by following the steps below.

Step 1: Click on Windows key and I button simultaneously. Now select Devices from the page that popped out.

Step 2: On the left-hand menu, you will find Mouse, click on it and then click on Additional mouse options.

Step 3: In the Mouse Properties window, switch to the last tab and click on the Enable button.

Step 4: To save the changes, reboot your device.

7. Enable Touchpad From Settings

You can also enable HP touchpad by enabling it from the settings page of your device. You can do this in the below-mentioned steps.

Step 1: Go to Windows settings page by clicking the Windows key and button I simultaneously. Now select Devices.

Step 2: Select touchpad in the menu left the side and turn on the toggle under Touchpad.

Step 3: Check whether the HP touchpad is working or not.

8. Update The Touchpad Driver

As mentioned above, an outdated or a corrupted touchpad driver can cause the HP touchpad not working issue. If that is the case, you need to update your touchpad driver to the latest version.

You can update the driver from searching it from the manufacturer and downloading it. Then install the driver to your HP laptop. Before you download, you need to select a driver which is compatible and suitable for your windows operating system.

9. Troubleshoot The Hardware Issue

If your HP laptop touchpad not working issue is still not fixed, then you need to try troubleshooting the hardware files in your system. For this, you can use the Troubleshooting utility which automatically detects the corrupted hardware files and fix them.

Step 1: Click on Troubleshooting after opening the control panel.

Step 2: Click on Hardware and Sound and then select Hardware and Device. The troubleshooting will start when you click the Next button. Wait till it gets finished and follows the on-screen wizard to fix the hardware issues.

10. Contact HP Support

After trying all the above-mentioned methods, if you still not able to fix the HP laptop touchpad not working issue, then there might be a serious issue. You need to contact the HP support and discuss your problem with them. They may give a solution to your issue.


The above-mentioned methods are the best ways we came up with to solve the HP laptop touchpad not working issue.

If you have doubts regarding these methods, please do feel free to drop them in the comments section below. We will try to get a solution for them. Hope you have solved all the HP touchpad, not working issues. Cheers!

Leave a Reply

Your email address will not be published.

You May Also Like