How To Fix PS4 NAT Type Failed Error?

The PS4 NAT Type Failed error usually occurs when you’re using the PlayStation’s communication features such as online voice or party chat. Essentially your network will fail and upon testing the internet connection it’ll display the “NAT Type” status as failed. This error is fairly common, so don’t panic. The fixes are relatively simple and there are many methods to go about resolving it.

Before we show you how to fix it, you should gain a better understanding of what PS4 NAT Type really means. It’ll help you gain a better insight into the fixes as well as help you narrow down what could be the source of the problem. Let’s get started!

What Is PS4’s NAT Type?

NAT Type or Network Address Translation basically converts a public IP address into a private one. For PS4, there are three NAT types and they basically let you know the ease of connection between your PS4 and other PS4 systems.

  • NAT Type 1(Open) indicates that you are directly connected to the internet and should experience no issues communicating with other PS4 systems. Although NAT Type 1 is ideal, it offers some security concerns as there are no firewall restrictions in place.
  • Secondly, NAT Type 2(Moderate) means that you are connected to a router with moderate security protection.
  • Lastly, NAT Type 3(Strict) is a type of network where the firewall has complete control over what goes in and out of your PlayStation Network. If you’re experiencing the PS4 NAT Type Failed error, it’s most likely due to a NAT Type 3 Connection.

Now that we’ve identified the different NAT Types, we know that NAT Type 3 and its firewall restrictions are the root cause of the error message. Hence, to fix this, all we have to do is change our network settings to either NAT Type 1 or 2.

How To Fix PS4 NAT Type Failed Error?

After getting a better insight into why this error occurs, it becomes a lot easier to understand the methods that will fix it. We’ve listed several solutions below that will help you solve this error.

Before you begin, make sure you have an active internet connection. If you’re unsure, check your connection on another device such as a phone or laptop before you continue. Now that’s out of the way, let’s get rid of this pesky error!

Method 1: Update Your PS4 Software

Sometimes the latest updates contain crucial bug and error fixes that will overall enhance your PlayStation experience. A lot of users who were experiencing the NAT Type Failed error later stated they hadn’t kept their console up to date.

If your system is outdated, you’ll experience network and connection issues when trying to communicate with other users on the PlayStation network. Hence, we’ll show you how to manually update your console to ensure a smooth and error-free performance.

  1. Select the settings button on your PS4 controller.
  2. In the menu that appears, select “System Software Update”.
  3. If there is a new update pending, it will state “an update file has been downloaded”. Click on Next.
  4. Once you do so, the latest update will begin installing. Once completed you’ll be returned to your home screen.

Method 2: Restart/Reset Your WiFi Router

This is one of the most simple and overlooked methods that help fix the NAT Type failed error. Whenever you restart your home router, you allow it to wipe out its copies of cached up data and reset its connection to your ISP.

This can help fix a lot of issues regarding communication between gaming consoles. To simply reboot your router, unplug it from the power outlet, wait 30 seconds and then plug it back in.

Another thing you can try is a router hard reset. This will restore your router to its factory settings. If you want to hard reset your Wi-Fi router(recommended) then follow the steps below:

  1. Locate the tiny reset button on the back of your computer. Some routers may have a small button, others may have a tiny hole that houses the button inside of it. In the latter case, you’ll need a small paper-clip or pin to access it.
  2. Press and hold the reset button for about 10-30 seconds. Most routers will indicate the reset has taken place by flashing the LED lights or changing its color.
  3. Once the LED lights have stopped flashing, release the reset button. The router should now be reset to its factory settings.

Method 3: Reset Your PS4 To Default Settings

Now if the above two methods haven’t worked, it’s most likely that your PS4’s network files are faulty or corrupted. The simplest way to fix this is by resetting your PS4 to the default settings.

Unfortunately, you can’t reset just your network settings but have to restore everything including your login and entire system settings. Note, your save data will NOT be deleted. If you wish to do this, follow the steps below:

  1. On your home-screen scroll up and select the Settings icon.
  2. In the menu that appears, select the Initialization option.
  3. Next, select “Restore Default Settings”.
  4. Now, you’ll be presented with a list that will show everything that is going to be restored. Make sure you read through the entire list so you’re aware of all the settings that will be reset. Once you’re ready, go ahead and select the “Restore” button.

Final Words

We hope you gained a better understanding of the NAT Type failed error and were able to resolve any issues you have had with it. If you have any questions or concerns, please leave them in the comments below. We’ll gladly assist you! Thanks for reading.

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